XGuard RC Product Return Policy

At XGuard RC, we pride ourselves on quality and customer satisfaction. If you are not entirely satisfied with your purchase, we’re here to help.

 

Return Period

You have 180 calendar days to return an item from the date you received it.

 

Items Not Eligible for Return

Please note that items on sale that are not Official Holidays, or items on clearance, or items that are sold as discontinued clearance cannot be returned.

 

Condition of Returned Items

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.

 

Shipping Costs

For returns within the continental US, XGuard RC will cover the shipping cost. For international returns, the customer will bear the cost of shipping.

 

Replacement Items

If the returned product is out of stock or discontinued, we will replace it with the same model or the new version of the product, as decided by XGuard RC.

 

Return of Defective or Damaged Items

We will accept returns for products with defects in material or workmanship, as well as items damaged during shipping from us to you. In such cases, XGuard RC will bear the shipping cost.

 

Replacement of Defective or Damaged Items

If a replacement item is also defective or gets damaged in transit, it will be accepted back for replacement.

 

Restocking Fee

If the product is returned, a restocking fee of 20% will be deducted from your refund.

 

Contact Us

If you have any questions on how to return your item to us, please contact us.

 

Updates

Please note that this return policy may be updated at any time, and it is the customer’s responsibility to check for updates.